GDPR Compliance

Last Updated: September 2026

rustic-moor is committed to protecting the personal data of all individuals, including those residing in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.

Data Controller

For the purposes of the GDPR, rustic-moor acts as the data controller for personal information collected through our website and in connection with our services.

Contact details:
rustic-moor
147 Conference Way, Suite 400
Toronto, ON M5V 2H1
Canada
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by the GDPR:

• Consent: Where you have given explicit consent for us to process your data for specific purposes
• Contract: Where processing is necessary to fulfill a contract with you or to take steps at your request prior to entering a contract
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms
• Legal Obligation: Where processing is necessary to comply with legal requirements

Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request copies of your personal data that we hold. We may charge a small fee for this service if requests are excessive or unfounded.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly where we process data based on legitimate interests.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by two additional months, in which case we will inform you of the extension and the reasons for it.

International Data Transfers

As a Canadian company, we may transfer personal data from the EEA to Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to countries that have not received an adequacy decision, we implement appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.